Terms and Conditions

Article 1. Application

Any command involves on behalf of the Customer, the acceptance of the present conditions.


Article 1. Order

Any order of the Customer has a firm and definitive character, as from its reception by the company PROTOSFILM.


Article 2. Merchandise

Photos accompanying the presentation(display) of the goods proposed in the sale to the customer on the site have no contractual character and would not know how to engage the responsibility of PROTOSFILM in some tite and in any way. Any demand(request) of samples will be sent free of charge to Metropolitan France.


Article 3. Prices

Our prices are net of rebates ), excluding VAT (20.00%), warehouse.

France Continentale any order whose amount is less than € 100.00 excl VAT, participation in delivery costs 9.50 € excl VAT is charged to the customer. From € 100.00 excluding delivery is free.

Corsica, overseas territories and International: delivery charges are extra. Therefore, all orders will be an estimate to be forwarded to the Client. The shipment of goods will be done after receiving the company PROTOSFILM acceptance of the quote.


Article 4. Shipments

Deliveries are made to the address indicated by the Customer at the time of the order. Unless otherwise stated, the marchandieses are shipped within 24 hours of the order entry by PROTOSFILM for all orders placed before 17h. The goods travel at the risk of the carrier. In case of defects on packages, it is required to mention them explicitly on the delivery note. In case of damage or lack found, confirm these reservations to the carrier by registered letter with acknowledgment of receipt within 2 days of receipt and send us twice this claim.


Article 5. Payment

Except sitpulation contrary, our invoices are payable 30 days end of month date of invoices for communities (Library, Town Hall, School, Association, works council, etc.). Payment by credit card or bank transfer are advised to individuals.


Article 6. Retention of title

According to the law, the goods are distantly sold by property up to the complete payment of the price.


Article 7. Complaints

PROTOSFILM the company will replace any product for manufacturing defects, and its fraits
after preliminary agreement. The written complaint must be sent within a maximum period of one month from the date of invoice.


Article 8. Jurisdiction

In case of dispute, only the Commercial court on which depends the head office of PROTOSFILM is competent. The French law will be the applicable only one.